We suggest contacting your bank for more information, as we’re unable to see the exact reason payments are declined.
In the meantime, here are some common reasons why a payment might not go through:
💰 Not Enough Funds
This is the most common reason for a payment decline. Make sure you have enough funds in your account balance to cover the payment plus bank charges. Some banks have transaction charges on top of your purchase amount.
🔐 Security/ Anti-Fraud Measures
Nowadays, banks use advanced systems to monitor unusual activities in your account. If a purchase doesn't fit your usual spending pattern, it might get flagged and declined. Notifying your bank before a significant purchase can help prevent this.
❌ Error in Payment Details
Double-check the payment details when filling out checkout forms. A single incorrect digit can lead to a declined transaction.
🚫 Expired or Blocked Card
If your card is expired or has been reported as lost or stolen, all transaction attempts on the card will be declined.
📈 Reaching Charge Limits
Banks usually have limits on daily or monthly purchases for security reasons. If you have exceeded these limits, your succeeding transactions will be declined. Contact your bank to adjust these limits as necessary.
⚙️ Technical Issues
Sometimes, technical issues with the bank’s systems or the payment processing systems can cause transaction failures. Internet and local network issues can also cause online payments to fail. Trying the transaction again after some time can sometimes resolve this issue.
🤝 International Transactions
There are card providers that restrict international transactions. If you're trying to make a payment to a foreign company or in a foreign currency, check with your bank whether such transactions are allowed on your account.
💳 Card Type
Some banks issue cards that are limited to certain types of transactions only. Some cards may not be recognized in online purchases.