Contact us if you need any advice regarding your billing or account...
Having an All Access Pass gives you access to all the premium assets inside CreateStudio. It gets you access to new characters, templates, and new music every month. It also gives you premium features...
It may happen that while selecting PayPal as a payment option, you’ll be presented with the following screen. Would that ever happen, navigate to the top right corner of the screen and click on the i...
After completing your transaction, you will immediately receive the invoice in your email. To view previous invoices, you may go HERE. If you need further assistance, please contact our Customer Suppo...
We highly recommend contacting your bank for assistance as we can't see why the bank declined your payment. Here are some of the most common reasons why payments get declined. Not Enough Funds This is...
If you purchased any of the special bundles ( Scroll Stoppers, Bobble Heads Pack, Doodle Bundle, Video Vault Package) you can view your purchased items by using the Purchased filter inside the Studio....
To change your password, click Settings. Enter your new password and click Change Password....
After successfully completing your transaction, you will receive the invoice in your email. If you need further assistance, please contact our Customer Support Team....
If you need to reset your license or clear one of your installations, please use the Installations Manager. How to Use the Installations Manager - Create Studio If you no longer have access to your co...
For cancellation and reactivation of All Access Pass subscriptions, please contact our Customer Support team....
With your purchase, we offer a full 30-day risk-free guarantee. So if for any reason you want your money back, you may submit your refund request HERE. We will send you a full refund within 30 days of...