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(Windows) Security issue

Troubleshooting - Windows installation errors

Lisa avatar
Written by Lisa
Updated over 5 months ago

Sometimes, security apps can block CreateStudio and prevent it from being installed on your computer.

They can either be those that come with your computers like Windows Defender, or third-party programs like Norton, BitDefender, etc.

The Windows Defender SmartScreen prevented an unrecognized app error

Click on More Info > Run Anyway

If you have a third-party antivirus software, you may get this window instead:

Click on the Ignore button continously until the window closes and the installation resumes.

The app you're trying to install isn't a Microsoft-verified app

WIN 10

  1. Select Start > Settings > Apps > Apps & features.

  2. Under Installing apps, select Allow apps from anywhere

WIN 11

  1. Select Start > Settings > Apps > Apps & features .

  2. Next to Choose where to get apps, select one of the available options. To see recommendations, select Anywhere.

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