Troubleshooting
Solutions to common problems
By Lisa1 author26 articles
- Error: You have reached the maximum number of installations
- Error: The app you're trying to install is not a Microsoft-verified app
- Error: This app can't run on your PC
- Error: Java Script Error
- Error: Unknown Error
- Error: Windows protected your PC
- Error: Error Opening file for writing
- Error: CreateStudio cannot be opened
- Error: Cloud storage detected
- Error: Project can't be opened
- Error: Missing media files
- Error: There was a problem downloading the resource
- (Windows) Assets not showing in the menu/project
- No error message but can't log in
- (Mac) Assets not showing in the menu/project
- Character voices not synced with mouth movements
- (Mac OS) Black screen after opening the app
- (Windows) Rendering process not completing
- (Mac OS) Rendering process not completing
- Dispute a Music Copyright Claim
- (Mac) Scroll not working
- Experiencing a Bug?
- Importing media is stuck
- (Windows) Black screen after opening the app
- (Windows) Security issue
- Making files available offline