FAQs
Frequently asked questions
By Lisa1 author17 articles
- Can I create or import my own characters?
- What is your refund policy?
- What are the pricing options for CreateStudio?
- What's Included in the All Access Pass?
- Can I add characters to existing videos?
- Why does CreateStudio generate high and low-resolution versions of my media files upon import?
- How do I exit the editor and return to the home page?
- Why isn’t the payment page completing my order?
- How can I remove old installations and reset my CreateStudio license?
- Why don’t I have the same credits in CS 4.0 as I did in CS 3.0?
- What are the minimum system requirements for CreateStudio?
- How do I check which version of CreateStudio I have installed?
- Do I get CreateStudio 4.0 automatically if I purchased an earlier version?
- What's included in the $67 Lifetime Deal?
- Where to download the latest version
- Is there a Free Trial?
- How to cancel my subscription?